The Investment vs The Return

The cost of staying the same.

Conservative projections based on a 10% price increase, improved client retention, and one employee retained. Harvard Business Review found that a 5% increase in client retention increases profits by up to 25%.

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Year 1
$130K+
conservative ROI
Year 3
$390K+
cumulative return
Year 5
$650K+
cumulative return
Year 10
$1.3M+
cumulative return
10% price increase from elevated perceived value $30,000
Retaining one employee, replacement cost is 50% of annual salary
5% increase in client retention, up to 25% increase in profit $75,000
Conservative year one ROI $130,000+

Projections are illustrative and based on published research. Individual results vary by business size, industry, and implementation.

Sources: Harvard Business Review · Harvard T.H. Chan School of Public Health · Gallup State of the Global Workplace · SHRM · PwC Experience is Everything